Shipping & Payments
Ordering is easy using our website. Set up a profile, add items into your cart, and then follow the check out process. You will be able to choose your preferred payment and shipping methods... further details below.
If you have any trouble, or are looking for something in particular and cannot find it, I am only too happy to help, please call Carina on 0416 253 037.
We do have a $10 order minimum for the website.
We are also more than happy to take your order over the phone.
If you are local to us, you are also welcome to view our range at our garage studio by appointment. We are located in Chipping Norton, in the Liverpool/Sydney area. Ph 0416 253 037
I will ship your order within the week of recieving it. Please pop a note in during checkout if its urgent. If anything is out of stock, we will adjust the total on your order before taking payment. Most order ship at the Letter Rate ($5) but if you order anything bulky (thicker than 20mm) please choose the Parcel or Express option.
$5 for up to 500g flat padded/tough bag using Australia Post's new Priority Service
$9 Parcel Post to 500g
$11 Express Post to 500g
$15 Express Post to 3kg
Local Pick up at our garage studio by appointment
If your order is over $250, your order will be posted free by Express Post.
SECURE Credit Card Payments - details can be entered in when requested during checkout OR
Phone Ordering - Credit Card details can be given to us over phone
NOTE: The website does not take payments from credit cards. We pack and weigh your order then process your card.
Cash/EFTPOS on Pick Up - Local pick up of orders is available, please email us or call us on 0416 253 037
Paypal - you must have a Paypal account... the website will redirect you automatically.
Direct Deposit - Bank Account details are included with your order confirmation email.
When you receive your order please check it carefully and let us know if you find any errors. We do check each order carefully, however occasionally mistakes do occur despite our best intentions. We will always happily rectify errors immediately once advised.
Please note that product colours may differ occasionally from the image shown on the screen due to inaccuracies in reproducing photographs electronically. We endeavour to make the images as accurate as possible but depending on your system & monitor they may sometimes appear a little different in real life.
If you wish to return something, we will only refund and pay for postage if the item was incorrect or faulty within 14 days. No returns or exchanges will be accepted after 14 days. If you ordered incorrectly, we are happy to exchange, but no postage charges will be covered by us. We will also charge a $2 processing fee to cover our bank charges.